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Job Opportunities
CLIENT SERVICES COORDINATOR
REPORTS TO:
Client Services Manager
HOURS REQUIRED:
40 hours per week, some nights and weekends required
WAGE: DOE
Our Organization
Women’s Initiative for Self Employment is
a dynamic nonprofit organization where dreams
become thriving businesses! Our mission is to
build the entrepreneurial capacity of women to
overcome social and economic barriers and achieve
self-sufficiency. Women’s Initiative links
women with the skills, information and financing
they need to establish or expand small businesses
that reflect their personal and financial goals.
Our programs encourage women to create quality
jobs for themselves and others – jobs that
offer the flexibility to better blend work and
personal responsibilities.
The Opportunity
Women’s Initiative is seeking motivated,
energetic candidates to apply for the Client Services
Coordinator position. This full-time position
is a key player in the Program Department. The
Client Services Coordinator is responsible for
recruiting and enrolling participants in our growing
business training program. Qualified candidates
will possess a diverse skill set that includes
public speaking, outreach, event planning and
administrative skills. The Client Services Coordinator
demonstrates a commitment to providing a fantastic
customer service experience to our diverse clientele.
Superior communication skills in English and Spanish
are a must.
Job Responsibilities:
I. Outreach
• Create and disseminate flyers in targeted
locations
• Identify and staff community outreach
events
• Establish partnerships with local agencies
and organizations to increase client referrals
II. Presentations
• Present entrepreneurial readiness information
sessions to prospective clients in English and
Spanish
• Represent Women’s Initiative at
community events and functions
III. Administrative Duties
• Field applicant and client phone calls
• Register clients in classes and collect
fees
• Maintain organized and consistent client
files
• Enter registration information in database
and ensure consistent, accurate data entry
• Prepare materials and curriculum for core
training class
IV. Event Planning
• Coordinate logistics of client graduation
ceremonies
• Manage volunteers and staff
• Other duties as assigned
Qualifications:
• Bilingual (Spanish/English)
• Excellent written and oral communication
skills
• Superior customer service skills
• Ability to multi-task and adapt in a fast-moving
work environment
• Superior time management ability and organizational
skills
• Excellent public speaking, training and/or
presentation skills
• Demonstrated ability to relate well to
people of diverse ethnic and economic backgrounds
• Enjoy working as a team and show initiative
in duties
• Highly detail-oriented
• Excellent computer skills including Outlook,
Word, Power Point, and Excel
• Data entry experience
• Ability to work some weeknight and weekend
hours
• Ability to lift moderate loads on a periodic
basis
• BS/BA + 2 years relevant experience preferred
To apply:
Please send a resume and cover letter to gkirk@womensinitiative.org
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